Based on the platform of the ninth generation of the best-selling car in the world, the Toyota Corolla, the Matrix is possibly the shape of things to come. And it marks changes in thinking and even process at Toyota. ColumnsPublished: 1/1/2002
The engine-maker knows this: its customers, primarily OEMs, simply don't expect (and won't accept) quality problems. So their prevention becomes everyone's concern and involvement—especially the operators on the floor. Which isn't the way it's alway... ColumnsPublished: 2/15/1997