When you arent the first choice or even the secondfor a vast
number of people, building vehicles that mimic the competition is a losing strategy.
Why would I want to buy a carbon copy of the original when I can buy the real
thing? When an established manufacturer offers customers a clone it is tantamount
to conceding defeat; it fairly screams: Im not good enough!
(Up-and-coming OEMs, on the other hand, build copies of market leading vehicles
to establish their credentials with wary customers.) Established automakers hoping
to be truly competitive have to innovate. And innovation is pretty thin at the
moment, especially in the small car ranks.
When was the last time Detroit built a small car that was truly innovative?
True, Chevrolet had the Corvair, a stylish VW clone with a sub par rear axle
designback in 1960. Ford came close with the stillborn Redwing V4, a.k.a.
Ford of Germanys Taunus. Chrysler stayed out of the market until a lack
of money and the twin fuel crises forced it to import cars from Mitsubishi.
Later it developed the Omni and Horizon twins, then stayed too late at the party
with the same design. Fords Pinto and Chevys Vega were shrunken
rear-drive cars with dubious technology and suspect quality that never sent
the imports back to the other side of the Pacific. Nor did their successors.
In fact, the domestic OEMs have produced some incredibly pathetic small cars
over the years because they approached the small car market as a necessary evil,
not an opportunity for long-term success. (Save the letters. Pontiacs
Vibe is a Toyota. Fords Focus development stopped at good enough.
PT Cruiser development hasnt kept up with its promise.)
Small cars are the perfect crucible for developing the tools necessary to create
class leading products. The cost restraints are extreme. Quality has to be equal
to or better than the very best. And customers dont expect (or often get)
a heck of a lot in terms of style, performance, utility, or fun. Often they
buy these cars because they have to, not because they want to. Not competing
in this market, or leaving it to a sister division or foreign subsidiary eventually
leads to atrophy throughout the organization. Yet Detroit deals with these vehicles
as rolling CAFE canisters with no other purpose than to let more V8-powered
SUVs and pickups roll out the door. Its terribly shortsighted. Entry-level
cars need not be penalty boxes when they have the ability to be windows into
the corporate soul, must-have toys, andoh yesexceptional vehicles.
For if, as the old saying goes, a kiss can betray your intentions, then small
cars can display the deepest character traits of your company and the vehicles
it builds. If you cant understand the sheer joy and glee to be had behind
the wheel of a small car (its akin to the feelings you get in a well-developed
elemental sports car), or the delightful utility to be found in so small a package
(its similar to getting more than you expected into your luggage without
straining the zipper), or the goofy fun such a car can impart (its like
a really great first date), then you have no business in this business. You
will never produce truly innovative and memorable products, or even those that
consistently meet or exceed the customers needs. And your whole product
line will suffer. Pretty soon, copying the leaders will be all you are capable
of doing, and the inevitable slide toward mediocrity, irrelevance, and disaster
will accelerate.