Globalization of the automotive industry enables more rapid transfer of many
things, from tangible technologies to conceptual management practices. One dynamic
that turns out to know no boundaries is the pressure exerted by customers on
their suppliers at any point before or during the supply contract to revisit
component pricing. A recent study by Hans-Andreas Fein & Associates and
IRN Inc. indicates that requests for price reductions are a common practice
in the German market just as they are in the United States. The results of this
latest supplier survey, published in early 2003 in Germany, show that volume
producers, niche producers, and truck makers alike are pushing broadly for lower
prices on their purchased parts.
Based on the 140 cases reported in the study, the average request from an OEM
ranged from a low of 2.6% by BMW to a high of 5.2% for Ford (see chart). The
average of all respondents was 4.1%. These figures are lower and have a bigger
spread than what IRNs previous survey showed for the U.S. automakers,
where the range of average requests by these highly experienced cost-chasers
was 4.8% to 6.1% (see chart). When one looks at the reasons given by the OEMs
for the price reduction requests, though, the answers are universal, and fall
into two broad themes:
1. Its a competitive world out there for us
2. Its
a competitive world out there for you.
Extreme Competition. It is certainly a tough world for the OEMs in every region.
Automakers are constantly feeling for the right balance between the drivers
of increased content (e.g., rising consumer expectations; more elaborate safety
and environmental mandates) and the constraints (e.g., consumers diminishing
willingness to pay, competition in a world of overcapacity, and the downturn
of the industry cycle). In order to reach this balance, they pare away at slack
in the system. With more than half of the OEMs costs typically in purchased
products, the component suppliers are a natural object of scrutiny. So the suppliers
that responded to the survey heard from their customers that, due to cost reduction
programs, global competition, the economic situation, benchmark comparisons
with other models, and other similar reasons, the price they are paying needs
to be reduced by 2%, 3%, 5%, or whatever.
In other cases, the rationale that was given for a price reduction request
suggests that the customer believes the supplier has enjoyed a benefit that
it needs to shareprogress on the learning curve, higher volumes, carryover
business, declining raw material prices, and the like. These benefits might
have once been regarded as the suppliers good fortune, but heightened
competition has changed the automakers idea of entitlement. The new view
is that it is in everybodys best interest to make sure, first and foremost,
that the automaker remains competitive.
Shifting the Burden. What makes this process tricky for suppliers is that it
is difficult to predict how the other participantsboth customers and competitorswill
play their part. The highly individual nature with which this widespread price
reduction dynamic is applied is illustrated by what the survey respondents reported
about their experiences with counter-proposals. Many arguments (e.g., material
price increases) were accepted and rejected with equal frequency, according
to the survey, meaning that the end result of these negotiations depends on
the unique set of circumstances of the individual supplier.
For suppliers, this constitutes an industry-wide zero-sum game, where if someone
wins, someone else has to lose. With the sheer number of inputs into the assembly
of a vehicle, suppliers can pursue a strategy of concession avoidance
and offer as small a giveback as possible, in the hope that the customer will
accept it and make up the difference somewhere else. That somewhere else
could be at a direct competitor or in a completely different part of the vehicle.
The situation is reminiscent of the joke about two hikers who discovered they
were being chased by a bear. One hiker sat down and began switching into running
shoes. Are you crazy? his friend said. Youll never outrun
that bear! I dont need to outrun the bear, the first
hiker replied. I just need to outrun you. A supplier does not need
to outrun the OEM customerthere is no hiding from what is an increasingly
certain request. The supplier only needs to outrun the other suppliers.
What does it take to outrun the competition?
- Being the low cost producer gives you the most maneuvering room, so
regardless of what you intend to share with the customer, steady attention to
your own cost improvement is a must.
- Knowing your direct competitors and what their pain threshold is likely
to be is also useful. What does their past performance say about their willingness
to buy business? What kind of investments and overhead structure do they need
to support? Who are their high-priority customers?
- Creating barriers in the form of customer-specific investments in equipment
or proprietary technology can have some effect in staving off price pressure.
No matter where in the world you go, you can expect the same competitive challenge.
It may turn out that stamina in the face of perpetual price negotiations is
a key success factor for component suppliers.